Employee Assistance Program

Professional support and guidance for everyday life

How do I get help?

Speak with a TELUS Health counselor or schedule an in-person, phone, or video conference appointment.

Completely confidential. No cost to you. Some limitations may apply.

Phone: 1-888-319-7819

Website: one.telushealth.com or

download the TELUS Health One Mobile app.

For BOTH Website and Mobile app, login with the following info:

username: metlifeeap and password: eap

What can I talk about?

  • Family: Going through a divorce, caring for an elderly family member, returning to work after having a baby

  • Work: Job relocation, building relationships with co-workers and managers, navigating through reorganization

  • Money: Budgeting, financial guidance, retirement planning, buying or selling a home, tax issues

  • Legal Services: Issues relating to civil, personal and family law, financial matters, real estate and estate planning

  • Identity Theft Recovery: ID theft prevention tips and help from a financial counselor if you are victimized

  • Health: Coping with anxiety or depression, getting the proper amount of sleep, how to kick a bad habit like smoking

  • Everyday Life: Moving and adjusting to a new community, grieving over the loss of a loved one, military family matters, training a new pet